Managed Services Pricing and Tiers
Review the main features of each tier below
Standard
Our most flexible offering for teams needing ad-hoc support and admin services.
FEATURES:
✓ On Demand Support & Admin Services
✓ Streamlined Portal Access (5 named users)
✓ Pay for What You Use (15 min increments)
✓ Enterprise Service Level Agreements
✓ Use hours for GLiNTECH Training & Consulting
Price (AUD)
- 20 hours: $5,500 (+GST)
- 50 hours: $12,500 (+GST)
- Purchased in 20 and 50 hour packs
Premium
For organisations looking to fulfil next level administration, governance and planning needs
STANDARD FEATURES, PLUS:
✓ Dedicated Technical Account Management
✓ Triage (review & approval) workflow capability
✓ Expanded Custom Portal Access (10 named users)
✓ Access to 240 hours of Support & Admin Services
✓ Purchase Additional Hours in 20 or 50 hour packs
Price (AUD)
- 12 months: $60,000 (+GST)
- Purchased as an Annual Agreement
Enterprise
For large scale organisations covering more complex needs as well as complete outsourced models
Customised features, including:
✓ Global 24x7 Offering
✓ Dedicated Managed Services Team
✓ Data Integrity, Sovereignty and Security Needs
✓ Expanded Services Catalogue Needs
✓ ISO9001/27001, GDPR, HIPPA Compliance Needs
Price (AUD)
- Talk to us