✓ On Demand Support & Admin Services
✓ Streamlined Portal Access (5 named users)
✓ Pay for What You Use (15 min increments)
✓ Enterprise Service Level Agreements
✓ Use hours for GLiNTECH Training & Consulting
✓ Dedicated Technical Account Management
✓ Triage (review & approval) workflow capability
✓ Expanded Custom Portal Access (10 named users)
✓ Access to 240 hours of Support & Admin Services
✓ Purchase Additional Hours in 20 or 50 hour packs
With GLiNTECH Managed Services you have on demand experts available to help with the challenges of managing the Atlassian suite, including:
Best of all you only pay for what you use, with your account drawn down in 15 minute increments. With GLiNTECH Managed Services we now have the perfect choice for you.
Response times matter when experiencing issues with your Atlassian tools. GLiNTECH's support is backed by SLAs giving you the confidence your problems will be responded to quickly.
GLiNTECH Managed Services can assist with all your BAU (L1+) administration tasks for your Atlassian suite such as managing users, creating and configuring projects, and installing apps.
GLiNTECH Managed Services can also support your power users and administrators in managing your Atlassian products by assisting with implementing workflows, system and app configuration, and building filters and reports.
When you have a question about how to get the most out of your Atlassian products, GLiNTECH Managed Services stands ready to assist. Ask questions as you need without incurring any charges.