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Need a reliable Atlassian Partner on call?

With GLiNTECH Managed Services you have experts available on demand. 

On Demand Support Tiers


Our most flexible offering for teams needing ad-hoc support and admin services.


✓  On Demand Support & Admin Services

✓  Streamlined Portal Access (5 named users)

✓  Pay for What You Use (15 min increments)

✓  Enterprise Service Level Agreements

✓  Use hours for GLiNTECH Training & Consulting

Price (AUD)

  • 20 hours: $5,500  (+GST)
  • 50 hours: $12,500  (+GST)
  • Purchased in 20 and 50 hour packs

Read the Managed Service Terms and Conditions.


For organisations looking to fulfil next level administration, governance and planning needs


 Dedicated Technical Account Management

 Triage (review & approval) workflow capability

 Expanded Custom Portal Access (10 named users)

Either 240 or 500 hours of Support & Admin Services

 Purchase Additional Hours in 20 or 50 hour packs

Price (AUD)

  • 240 hours: $60,000  (+GST)
  • 500 hours: $125,000  (+GST)
  • Purchased as an Annual Agreement

Read the Managed Service Terms and Conditions.


For large scale organisations covering more complex needs as well as complete outsourced models

Customised features, including:

 Outsourced proactive support (incl. governance)

  Mutually defined SLAs with Service Credits

  Integration with your existing service desk

  Customised hours of operation

  Australia based team

Price (AUD)

  • Talk to us

Contact us to discuss Terms.

With GLiNTECH Managed Services you have on demand experts available to help with the challenges of managing the Atlassian suite, including: 

  • Administering the entire Atlassian ecosystem of products - everything from adding users to configuring projects 
  • Troubleshooting issues that prevent your teams from working
  • Upgrading your Atlassian tools and resolving security issues
  • Providing recommendations and best practice advice to make sure your tools work for you

Best of all you only pay for what you use, with your account drawn down in 15 minute increments. With GLiNTECH Managed Services we now have the perfect choice for you.

Managed Services On Demand Support


Response times matter when experiencing issues with your Atlassian tools. GLiNTECH's support is backed by SLAs giving you the confidence your problems will be responded to quickly.

Business As Usual Administration


GLiNTECH Managed Services can assist with all your BAU (L1+) administration tasks for your Atlassian suite such as managing users, creating and configuring projects, and installing apps.

Application Management


GLiNTECH Managed Services can also support your power users and administrators in managing your Atlassian products by assisting with implementing workflows, system and app configuration, and building filters and reports.



When you have a question about how to get the most out of your Atlassian products, GLiNTECH Managed Services stands ready to assist. Ask questions as you need without incurring any charges.